Rejected contract

To reject a contract, you must be added as a signee and it must currently be your active turn to sign.

How to reject a contract as a recipient

As a recipient, you can choose to dismiss the agreement, making it unactionable for all parties.

  • Open the pending contract from your email invitation.

  • Click the three-dot menu in the top right corner of the document.

  • Select Reject contract from the dropdown menu.

  • Type the reason for your rejection in the optional comment section to provide context for the sender.

  • Confirm your action to finalize the rejection.

Frequently asked questions

  • How do I track a rejection and resend the contract?

Once a recipient rejects the contract, the sender automatically receives an email notification. To review the rejection details:

  • Open the rejected contract from your Contracts view or the email notification.

  • Review the top of the contract to see the rejection status and the specific reason provided by the signee.

  • Scroll to the signature field to view the labeled rejection status. 

  • Or use the Signature status tab in the right-hand sidebar of the contract:

You cannot directly resend a rejected contract. Instead, click Save as new draft to restart the process, edit the new draft based on the recipient's feedback, and send the updated version for signatures.

  • What other actions can I take on a rejected contract?

A rejected contract is unactionable for signing, but it can still be managed. To perform these actions, you must be the creator or have at least Edit permissions if the contract was shared with you. With the correct permissions, you can:

  • Delete the rejected contract entirely from your account.

  • Add the document to your spaces to keep your archive organized.

  • Associate new Tasks with the rejected contract.

  • Where can I find all my rejected contracts?

You can filter your contracts to see every contract that has been rejected.

  • Navigate to your Contracts tab.

  • Click on the Status filter.

  • Select the Rejected label from the dropdown menu to view the date of rejection and the specific recipient who dismissed it.

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